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Revue de l’Institut du Monde et du Développement | 103

It has often brought about the creation and the running of web portals which
enable citizens to access government services using e-forms and e-signatures
and to obtain e-information through emails or SMS for example update on
the progress of their case. The web portals make improvements to communi-
cation as they offer links to many public services including useful infor-
mation like traffic information for example.
To implement all these changes it was necessary to realize a restructuration
of some state departments. For example in Czech Republic, since 2007 the
Ministry of Interior leads the implementation of e-government. On this pur-
pose the Ministry has undertaken the responsibility for the administration of
the website of the former ministry of informatics.
As regards especially local public services, transformations issued by using
of information and communication technologies have effects on the local
governance. In other words the digital revolution led on State departments
carries on at local level.
Indeed the use of digital technologies by public administrations has deeply
changed the relations between public authorities. It means that relations be-
tween state level and local authorities are changed because of the develop-
ment of digital technologies. For this reason, local governance is also chang-
ing.
Moreover the change is deeper because information and communication
technologies (ICT) have also effects on relations between citizens and public
administrations. At the State level, as it has been explained, tools of commu-
nication have been improved to offer better public services. The local area
cannot stay dissociated from these changes as local governments have the
responsibility of implementing policies and strategies of the digital reform in
their field.
In this environment, the local governance is changing because of the inter-
vention of digital technologies.

B. The development of e-government, a new competence for the lo-
cal authorities

After more than one decade, the development of the Information Society in
Eastern countries allows to analyze the process of the implementation of the
e-government. Indeed, this change contributes to draw a model of moderni-
zation of the e-administration in these countries.
The process often followed is that the government implements and stimulates
the policies of the e-administration first, and once the process is launched
(for example see digital action plan), local authorities have to carry on the
implementation in their field.



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