Page 106 - RIMD_2012_3
P. 106
106 | Local e-Governement in Czech Républic
For example, in Czech Republic the obligation to have a filing room was
implemented at central administration level on 2005 and has been extended
to cities and municipalities. Therefore, Czech citizens could in august 2011
access to 405 993 data boxes.
This process of modernization intends to make citizens save time and enjoy a
better quality of public services. But it is important to notice that the process
is also controlled by users of public services as regards the results.
Indeed, the strategy for the development of Information Society in several
eastern countries foresees that the success of the digital process will be also
measured from the citizens’ point of view. So, to evaluate the results of this
modernization, they will have to answer some questions linked to the simpli-
fication of the process, the guarantees offered, the time saved… For example,
citizens have to answer questions like the following ones: Has the communi-
cation with the public administration been improved and simplified? Are the
electronic forms more reliable than the traditional paper form? Do they save
time by the access to public request on one-stop point?...
On others words, citizens become through the e-government process actors
of the running of public services. They are not only users but they are also
associated in the running as regards efficiency and quality of public services
since their viewpoint is henceforth taken into account to implement the mod-
ernization.
Through this evolution, local governance is changing. Consequently, local
good governance has to be analyzed at the light of this new conception deal-
ing with efficiency and quality of public services as well as democracy since
citizens’ viewpoint is significant as regards the evaluation of the success or
the failure of e-local services.
Moreover, the second objective of the e-government is to develop interactivi-
ty between public administration and users. This objective can be illustrated
by two examples.
The first one is the example of e-health in the Karlovy Vary region in Czech
Republic. In this region, an electronic health records system allows a rapid
communication between physicians and the possibility for these to access
their patients’ information in real time. Patients can access to their electronic
health record but they cannot change it. Patients can allow healthcare profes-
sional to update their data. So they become active patients thanks to the in-
9
teractivity of this e-health system .
9 Another example is the Kolín-Čáslav health data and exchange network that has been
analyzed as one of ten implemented and ongoing European good practice cases as regards
the interoperable Electronic Health Record (EHR) and ePrescribing systems in Europe.
See A. Dobrev, K. Peng, Y. Vatter, T. Jones, The socio-economic impact of the Kolín-
Čáslav health data and exchange network, European commission, April 2009.
RIMD – n o 3 – 2012
For example, in Czech Republic the obligation to have a filing room was
implemented at central administration level on 2005 and has been extended
to cities and municipalities. Therefore, Czech citizens could in august 2011
access to 405 993 data boxes.
This process of modernization intends to make citizens save time and enjoy a
better quality of public services. But it is important to notice that the process
is also controlled by users of public services as regards the results.
Indeed, the strategy for the development of Information Society in several
eastern countries foresees that the success of the digital process will be also
measured from the citizens’ point of view. So, to evaluate the results of this
modernization, they will have to answer some questions linked to the simpli-
fication of the process, the guarantees offered, the time saved… For example,
citizens have to answer questions like the following ones: Has the communi-
cation with the public administration been improved and simplified? Are the
electronic forms more reliable than the traditional paper form? Do they save
time by the access to public request on one-stop point?...
On others words, citizens become through the e-government process actors
of the running of public services. They are not only users but they are also
associated in the running as regards efficiency and quality of public services
since their viewpoint is henceforth taken into account to implement the mod-
ernization.
Through this evolution, local governance is changing. Consequently, local
good governance has to be analyzed at the light of this new conception deal-
ing with efficiency and quality of public services as well as democracy since
citizens’ viewpoint is significant as regards the evaluation of the success or
the failure of e-local services.
Moreover, the second objective of the e-government is to develop interactivi-
ty between public administration and users. This objective can be illustrated
by two examples.
The first one is the example of e-health in the Karlovy Vary region in Czech
Republic. In this region, an electronic health records system allows a rapid
communication between physicians and the possibility for these to access
their patients’ information in real time. Patients can access to their electronic
health record but they cannot change it. Patients can allow healthcare profes-
sional to update their data. So they become active patients thanks to the in-
9
teractivity of this e-health system .
9 Another example is the Kolín-Čáslav health data and exchange network that has been
analyzed as one of ten implemented and ongoing European good practice cases as regards
the interoperable Electronic Health Record (EHR) and ePrescribing systems in Europe.
See A. Dobrev, K. Peng, Y. Vatter, T. Jones, The socio-economic impact of the Kolín-
Čáslav health data and exchange network, European commission, April 2009.
RIMD – n o 3 – 2012
