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Revue de l’Institut du Monde et du Développement | 105
changing relationship not only between public administrations at central and
local level, but also between public authorities and citizens. Local authorities
become then actors of the e-government process in many countries.
In Czech Republic for example, the process is supported by the Union of
towns and municipalities and the Association of regions. The aim is to under-
take advisory activities for Czech local authorities.
In the same way, in Poland, regional strategies regarding the development of
e-services are designed at the regional level in accordance with the national
strategy. In the light of this analysis, digital technologies make local authori-
ties work together to implement the process of the e-government.
Consequently, local authorities have a new competence or responsibility
issued by the intervention of digital technologies in the local governance. In
this context, the local governance is being transformed by this evolution.
Local authorities have to take it into account in their development strategy.
That is why it is necessary to give time to think and analyze the process.
II. Digital technologies, an instrument of local good governance?
By this time, these transformations incite to wonder if the advances made in
technology have effects on local good governance.
A. The aim of a bigger efficiency and a better quality of the local
public services
The intervention of digital technologies in public services contributes to
modernize public administrations. As it has been noticed, the digitization is
more than a computerization of public services. Both central and local levels
are concerned by this process of the implementation of e-services.
As regards local governance, what are the objectives of this modernization?
Concerning this questioning, it is possible to highlight at least two objectives.
The first one is directly linked to the running of public services. Indeed,
modernizing public local public services by using digital technologies aims
to develop a network of public administration contact points. Thanks to this
network, users can access to public request or information on one point-stop
rather than having to visit many offices. Users will then be able to save time
when applying to public services.
This process is often implemented by using an electronic filing room. It is a
secure email system used for sending and receiving digital signed data mes-
sages which make contact between users and administration easier. The sys-
tem offers the same guaranty than manual signatures on documents sent by
mail.
RIMD – n o 3 – 2012
changing relationship not only between public administrations at central and
local level, but also between public authorities and citizens. Local authorities
become then actors of the e-government process in many countries.
In Czech Republic for example, the process is supported by the Union of
towns and municipalities and the Association of regions. The aim is to under-
take advisory activities for Czech local authorities.
In the same way, in Poland, regional strategies regarding the development of
e-services are designed at the regional level in accordance with the national
strategy. In the light of this analysis, digital technologies make local authori-
ties work together to implement the process of the e-government.
Consequently, local authorities have a new competence or responsibility
issued by the intervention of digital technologies in the local governance. In
this context, the local governance is being transformed by this evolution.
Local authorities have to take it into account in their development strategy.
That is why it is necessary to give time to think and analyze the process.
II. Digital technologies, an instrument of local good governance?
By this time, these transformations incite to wonder if the advances made in
technology have effects on local good governance.
A. The aim of a bigger efficiency and a better quality of the local
public services
The intervention of digital technologies in public services contributes to
modernize public administrations. As it has been noticed, the digitization is
more than a computerization of public services. Both central and local levels
are concerned by this process of the implementation of e-services.
As regards local governance, what are the objectives of this modernization?
Concerning this questioning, it is possible to highlight at least two objectives.
The first one is directly linked to the running of public services. Indeed,
modernizing public local public services by using digital technologies aims
to develop a network of public administration contact points. Thanks to this
network, users can access to public request or information on one point-stop
rather than having to visit many offices. Users will then be able to save time
when applying to public services.
This process is often implemented by using an electronic filing room. It is a
secure email system used for sending and receiving digital signed data mes-
sages which make contact between users and administration easier. The sys-
tem offers the same guaranty than manual signatures on documents sent by
mail.
RIMD – n o 3 – 2012
